Privacy Policy

We respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

  • You provide: Name, billing/shipping address, payment details (processed securely via third-party processors), email, phone number.

  • From smart devices: If your balancing scooter includes wireless or app connectivity, we may collect device identifiers and usage logs (only with your permission) to enable product features.

  • Automatically collected: IP address, browser type, pages visited, device info via cookies (manageable via browser settings).

How We Use Your Information

  • Process and fulfill orders for tricycles, balancing scooters, and protective gear.

  • Communicate with you (order updates, customer service).

  • Screen orders for fraud.

  • Send marketing emails (opt-out anytime).

  • Comply with legal obligations.

Sharing Your Information
We share data only with trusted service providers (payment processors, shipping carriers) as needed. For shipments containing lithium batteries, shipping information may be shared with carriers and customs authorities to comply with 49 CFR Part 173.185 regulations. We do not sell your personal information.

Your Privacy Choices

  • Unsubscribe from marketing emails via link in footer.

  • Access/update account info via your profile.

  • For smart devices, you may disable data sharing through device settings.

  • California residents: Contact us to exercise CCPA/CPRA rights.